Open time for feedback on all BLD LibGuides and LibAnswers. Feedback form for LibGuides can be found here. All LibAnswers questionnaires are sent via email once a LibAnswers ticket has been submitted and closed. The Bureau of Library Development (BLD) in the Office of Commonwealth Libraries supports libraries and library services for Pennsylvanians through the […]
The District Library Center Waiver Application is open for submissions in LibPAS. Only District Library Centers need to submit the report. The report is due on Friday, March 14, 2025. Please submit questions via the LibAnswers question form. Regular Q&A SessionsJoin us at our State Aid Q&A sessions every Thursday from 11 AM to 12 […]
This is the time frame to create, share, and host each district's District Negotiated Agreements. Please submit any questions via LibAnswers.
Partnering with community can be a great strategy for the Public Library. Identifying the needs of community and then partnering with the correct resource can be a win-win solution for patrons and others. There is no need to recreate the wheel and there are significant benefits involved for the library and the community partner. In […]
Customer service skills generally consist of the knowledge, processes, expertise and the understanding that are needed to make customers as satisfied as possible. These skills are developed through several different avenues, including training, support and experience. There are generally two different types of these skills: people and technical. Both types of skills are equally important […]
Are your reference skills ready for a refresh? Join us for a practical and engaging webinar designed for librarians and library staff who want to sharpen their foundational reference abilities. This session will empower you with: Effective Reference Interview Techniques: Discover strategies to better understand and meet patrons' needs. Top Reliable Sources: Learn about free, […]