ChatGPT and other large language model tools (generative artificial intelligence (AI) entered the scene in late 2022, causing a stir around job security, ethics, and many other concerns and exploits. […]
Partnering with community can be a great strategy for the Public Library. Identifying the needs of community and then partnering with the correct resource can be a win-win solution for […]
More information will be available at the co-host's page: 2025 Virtual Institute for Friends & Trustees - Pennsylvania Library Association
Customer service skills generally consist of the knowledge, processes, expertise and the understanding that are needed to make customers as satisfied as possible. These skills are developed through several different […]
Are your reference skills ready for a refresh? Join us for a practical and engaging webinar designed for librarians and library staff who want to sharpen their foundational reference abilities. […]
More information available at palibraries.org OCL often hosts sessions and a booth at this event. This year's event is in Erie, PA.