This training is being presented by Homeless Library Academy and Ryan Dowd. Participants can expect to learn the following: Symptoms of dementia and how it impacts the brain Communication “Do’s” […]
From Sensory Storytimes to Disability Justice Book Clubs, libraries around the country push beyond the basics of ADA compliance to welcome disabled patrons at the library. But how do these […]
You know about word games like Scrabble, Boggle and Bananagrams, but what about using Outfoxed, What Do You Meme?, or even Jenga for language development? Learn about some modern games, […]
You're getting ready to implement a change at your library, from a new strategic plan to a major project. How do you get your staff, partners, or community to understand […]
ChatGPT and other large language model tools (generative artificial intelligence (AI) entered the scene in late 2022, causing a stir around job security, ethics, and many other concerns and exploits. […]
Partnering with community can be a great strategy for the Public Library. Identifying the needs of community and then partnering with the correct resource can be a win-win solution for […]
Customer service skills generally consist of the knowledge, processes, expertise and the understanding that are needed to make customers as satisfied as possible. These skills are developed through several different […]
Are your reference skills ready for a refresh? Join us for a practical and engaging webinar designed for librarians and library staff who want to sharpen their foundational reference abilities. […]
More information available at palibraries.org OCL often hosts sessions and a booth at this event. This year's event is in Erie, PA.