Turn strategy into action with Theory of Change
WebinarYou're getting ready to implement a change at your library, from a new strategic plan to a major project. How do you get your staff, partners, or community to understand […]
Compendium
News for Pennsyslvania Libraries
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Professional Development
Artificial Intelligence as a Cataloging Tool
WebinarChatGPT and other large language model tools (generative artificial intelligence (AI) entered the scene in late 2022, causing a stir around job security, ethics, and many other concerns and exploits. […]
Back to Basics: Building Strong Community Partnerships
WebinarPartnering with community can be a great strategy for the Public Library. Identifying the needs of community and then partnering with the correct resource can be a win-win solution for […]
Customer Service: Ten Basic and Essential Skills
WebinarCustomer service skills generally consist of the knowledge, processes, expertise and the understanding that are needed to make customers as satisfied as possible. These skills are developed through several different […]
Back to Basics: Reference Skills
WebinarAre your reference skills ready for a refresh? Join us for a practical and engaging webinar designed for librarians and library staff who want to sharpen their foundational reference abilities. […]
PA Library Association Conference
More information available at palibraries.org OCL often hosts sessions and a booth at this event. This year's event is in Erie, PA.